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A plan, a wish, a dream, Waiting to take flight, Magically unfolding, Fluttering into the light...

FAQ'S

                                                                     Candle-Lite Frequently Asked Questions:

 

All our candles are hand-made.
Candles are made per order
Client should provide us with sufficient time to manufacture the candles for them

Colour
Endless colour options are available 
If you have a specific colour in mind you are welcome to contact us with that sample and we can match the colour for you.
Only matt colour candles are made, no metallic available 
Colours may differ because its hand mixed and we work with different batches of dye
The darker the colour of the candle the less light the candle makes

Hiring of Candles
Getting married or if you have an event it is ideal to hire the candles.
We make brand new candles for you, you use and burn them for your special occasion and return the candles to us afterwards.

-Candles are non dripping and long lasting, please make sure the candles are standing straight.
-Wind/Air-con do have an effect on the candles and will make it drip.
-Should candles not be standing straight the will drip
-The Heat has an effect on the candles and will make them drip 
-Please keep the candles at room temperature 
-Do not leave in the sun or in a car – candles will get damaged

Please take care of your candles:

  • Burn the candle on a safe, level and fireproof container/holder.
  • Keep burning candle away from children, pets, draughts and flammable materials.
  • The melted wax is hot
  • Remove the candle from all packaging materials.
  • If needed, trim the wick to about 1cm before lighting.
  • Place candle on a level fire resistant surface.
  • Keep away from draughts and vibrations.
  • Do not leave a burning candle unattended.
  • Always burn a candle in a well ventilated room.
  • Keep the wax pool free from matches and debris at all times.
  • Never touch or move a burning candle.
  • Place burning candles at least 10cm apart.
  • Never extinguish a candle with water.
  • Make sure the candle is completely extinguished and the wick is no longer glowing before leaving the room.